Senior Portfolio Manager / Director Security Services
Our Company's Cybersecurity & Risk Services (CRS) helps businesses engage customers, drive sales, enhance customer experience and create an integrated enterprise that delivers consistent, omni channel, customer experience. It enables businesses translate their technology vision into a reality by leveraging strategic thinking and agile solutions.
The position is with the Cybersecurity & Risk Services (CRS) Service Line and the Role will report into CRS Regional Sales Leaders.
The role would be responsible for driving sales of offerings in the respective vertical:
? Role will report into CRS Regional Sales Leaders
? Responsibility for Overall Security Business for the allocated set of accounts including Sales, Pre-sales, Program and Delivery Management
? Responsible for Order Booking and Revenue from the region / set of accounts
? Manage complete end to end Bid Management process of Security Programs for the account
? Build relationships within the account(s) and build on existing IT Relationships within.
? Ensure customer satisfaction by achieving delivery/service quality norms.
? Work closely with pre-sales on new requirement & solution
? Track Account growth and profitability
? Drive comprehensive Value creation plan for the account for business impact
? Participation in vendor & industry standard forums
? Overall Program governance. Interface with customer & practice teams
? Regular customer connect & escalation management
? Account Mining experience
? Consulting led Sales in the domain of Enterprise Security
? Consult on Enterprise Security Solutions Offerings
? Manage Presales Consulting, Architect Solutions according to the customer demands
? Responsible for revenue management for the allocated region / accounts
? Create Business Development Plans for allocated sector / accounts
? Work in a Virtual team to create value propositions to customers
? Own and Run Large bid processes with a virtual team
? Engage with CXOs to build the Security Business
? Represent the team in various steering committees, resolver groups and drive the entire engagement
? Work with various teams and stakeholders in the customer environment to transition and roll out the SOC to the customer
? Manage Customer expectations and be responsible for CSAT
? Identify and convert new opportunities for business.
? Manage complete end to end Bid Management process of Security Programs for the region / accounts
? Evangelize Security Solutions and convert them into opportunities
? You will have effective communication and interpersonal skills, as well as strong market knowledge of Enterprise Security industry and trends.
? Drive comprehensive Value creation plan for the account for business impact.
? Program Governance experience in security space.